Ludwig Van
Beethoven
Arrigo Boito
Gioachino Rossini
Jacques Offenbach
1.
How secure is this site?
Our Enrollment Application and our Member Login, as well as the entire Members Menu section after the login, use 128 bit encryption on secure pages. This is the highest level of encryption available on the Internet, and it is extremely secure. To find out how to tell if your browser supports 128 bit encryption Click here .
2. What are the system requirements for this site?
We support Internet Explorer 5.0 or higher and Netscape 6.0 or higher. To join, your browser must support 128 bit encryption, and you will also need an e-mail address and Abobe Acrobat Reader. Any Biographical Profiles you order will be sent to you by e-mail as PDF files which require Abobe Acrobat Reader to display or print. If you do not have Adobe Acrobat Reader, this product can be download from the Adobe website for free. If you click on the Adobe icon below, it will take you to their download page. Once you have downloaded it, you must also install it.
3. Why do I get a "Page cannot be displayed" or "Encryption error" message when I try to enroll or login?
This probably means that you do not have 128 bit encryption support in your browser. To find out how to tell if your browser supports 128 bit encryption Click here .
4. I forgot my Member Number. How can I get it?
Go to the Member Login page and follow the instructions there.
5. I forgot my User Name or Password. How can I get it?
Go to the Member Login page and follow the instructions there.
6. I am a former member. How do I rejoin and update my information?
Click on the Join button above, and select your member category. The next page will have options for former members. In the renewal process you will be able to update your information on-line through the website.
7. How do I know when it is time to renew?
You will be notified by e-mail when it is time to renew.
8. When I try to create a user name and password, I get "Invalid member info." What should I do.?
All of the fields must exactly match what is in your record. The most likely reason is that you have no e-mail or a different e-mail in our contact information file. We validate the e-mail you enter against our records. If this is the case, send us your e-mail address and we will add it to your record. Other possibilities are that you entered your name differently than it is in your record (i.e. Jim vs. James), or you entered the wrong member number, or you already have a user name and password.
9. How do I order Biographical Profiles?
There are two ways to order profiles. Both are done by logging in through Member Login. One way is to got to the members list on the members menu and click on Add to Shopping Cart for any profiles you wish to order. When you have finished selecting them, click on Checkout. This will take you to the main order page which will be filled in with all the profile numbers you ordered. You then submit this order. The other way is to got directly to the Order Biographical Profiles page, and enter the numbers of the profiles you want and submit the order. This is the best method if you already know the numbers of the profiles you wish to order. When you submit your order, the profiles will be e-mailed to you immediately.
10. How do I get a copy of my own Biographical Profile ?
Login through Member Login. This will take you to the members menu. Click on Get a Copy of Your Profile. It will be e-mailed to you immediately.
11. I am currently an member. How do I renew my membership?
Login through Member Login. This will take you to the members menu. Click on Renew Your Membership and follow the instructions.
12. How do I view my own Brief Description?
Login through Member Login. This will take you to the members menu. Click on View Your Own Brief Description.
13. How do I view the photo that I posted?
Login through Member Login. This will take you to the members menu. Click on View Your Own Brief Description.
14. How do I modify my own Brief Description?
Login through Member Login. This will take you to the members menu. Click on Modify Your Own Information. This will allow you to update all parts of your record.
15. How do I modify my own Biographical Profile?
Login through Member Login. This will take you to the members menu. Click on Modify Your Own Information. This will allow you to update all parts of your record.
16. How do I post, replace or remove my own photo?
Login through Member Login. This will take you to the members menu. Click on Modify Your Own Information. This will allow you to update all parts of your record. At the bottom of the Brief description section there is a facility to post, replace or remove your photo along with an explanation of how to do it. We accept the following file formats: jpg, gif, bmp, tif, pic, and pcx.
17. How do I display or print Biographical Profiles that I order?
The Biographical Profiles are attachments in Adobe PDF format, one of the most widely used file formats in the world. To display these files you must have Adobe Acrobat Reader installed on your computer. For most e-mail services you simply click on the icon for the file, and it will automatically bring up an option to open it. Some, including AOL, require you to download it first. Then you simply click on the downloaded file and it opens it. Once you open it, you will be able to read it, or print it by click on the printer icon in Adobe Acrobat Reader.
If you do not have Adobe Acrobat Reader, it can be download from the Adobe website for free. If you click on the Adobe icon below, it will take you to their download page. Once you have downloaded it, you must also install it.
18. How do I modify my e-mail address?
Login through Member Login. This will take you to the members menu. Click on Modify Your Own Information. This will allow you to update all parts of your record. You have 2 e-mail fields in your record: one in your Biographical Profile which is available to members who order your profile, and one in the Contact Information section which is the one we send your orders and other information to. Make sure you keep both up to date.
19. How do I modify my Contact Information?
Login through Member Login. This will take you to the members menu. Click on Modify Your Own Information. This will allow you to update all parts of your record. Scroll down to the bottom of the form to find the Contact Information section.
20. How do I change my User Name or Password?
Login through Member Login. This will take you to the members menu. Click on Modify Your Own Information. This will allow you to update all parts of your record. Scroll down to the bottom of the form to find the user name and password fields.
21. How do I cancel my membership?
Login through Member Login. This will take you to the members menu. Click on Cancel Your Membership and follow the instructions. There is no refund associated with cancelling your membership.
Our Enrollment Application and our Member Login, as well as the entire Members Menu section after the login, use 128 bit encryption on secure pages. This is the highest level of encryption available on the Internet, and it is extremely secure. To find out how to tell if your browser supports 128 bit encryption Click here .
2. What are the system requirements for this site?
We support Internet Explorer 5.0 or higher and Netscape 6.0 or higher. To join, your browser must support 128 bit encryption, and you will also need an e-mail address and Abobe Acrobat Reader. Any Biographical Profiles you order will be sent to you by e-mail as PDF files which require Abobe Acrobat Reader to display or print. If you do not have Adobe Acrobat Reader, this product can be download from the Adobe website for free. If you click on the Adobe icon below, it will take you to their download page. Once you have downloaded it, you must also install it.
3. Why do I get a "Page cannot be displayed" or "Encryption error" message when I try to enroll or login?
This probably means that you do not have 128 bit encryption support in your browser. To find out how to tell if your browser supports 128 bit encryption Click here .
4. I forgot my Member Number. How can I get it?
Go to the Member Login page and follow the instructions there.
5. I forgot my User Name or Password. How can I get it?
Go to the Member Login page and follow the instructions there.
6. I am a former member. How do I rejoin and update my information?
Click on the Join button above, and select your member category. The next page will have options for former members. In the renewal process you will be able to update your information on-line through the website.
7. How do I know when it is time to renew?
You will be notified by e-mail when it is time to renew.
8. When I try to create a user name and password, I get "Invalid member info." What should I do.?
All of the fields must exactly match what is in your record. The most likely reason is that you have no e-mail or a different e-mail in our contact information file. We validate the e-mail you enter against our records. If this is the case, send us your e-mail address and we will add it to your record. Other possibilities are that you entered your name differently than it is in your record (i.e. Jim vs. James), or you entered the wrong member number, or you already have a user name and password.
9. How do I order Biographical Profiles?
There are two ways to order profiles. Both are done by logging in through Member Login. One way is to got to the members list on the members menu and click on Add to Shopping Cart for any profiles you wish to order. When you have finished selecting them, click on Checkout. This will take you to the main order page which will be filled in with all the profile numbers you ordered. You then submit this order. The other way is to got directly to the Order Biographical Profiles page, and enter the numbers of the profiles you want and submit the order. This is the best method if you already know the numbers of the profiles you wish to order. When you submit your order, the profiles will be e-mailed to you immediately.
10. How do I get a copy of my own Biographical Profile ?
Login through Member Login. This will take you to the members menu. Click on Get a Copy of Your Profile. It will be e-mailed to you immediately.
11. I am currently an member. How do I renew my membership?
Login through Member Login. This will take you to the members menu. Click on Renew Your Membership and follow the instructions.
12. How do I view my own Brief Description?
Login through Member Login. This will take you to the members menu. Click on View Your Own Brief Description.
13. How do I view the photo that I posted?
Login through Member Login. This will take you to the members menu. Click on View Your Own Brief Description.
14. How do I modify my own Brief Description?
Login through Member Login. This will take you to the members menu. Click on Modify Your Own Information. This will allow you to update all parts of your record.
15. How do I modify my own Biographical Profile?
Login through Member Login. This will take you to the members menu. Click on Modify Your Own Information. This will allow you to update all parts of your record.
16. How do I post, replace or remove my own photo?
Login through Member Login. This will take you to the members menu. Click on Modify Your Own Information. This will allow you to update all parts of your record. At the bottom of the Brief description section there is a facility to post, replace or remove your photo along with an explanation of how to do it. We accept the following file formats: jpg, gif, bmp, tif, pic, and pcx.
17. How do I display or print Biographical Profiles that I order?
The Biographical Profiles are attachments in Adobe PDF format, one of the most widely used file formats in the world. To display these files you must have Adobe Acrobat Reader installed on your computer. For most e-mail services you simply click on the icon for the file, and it will automatically bring up an option to open it. Some, including AOL, require you to download it first. Then you simply click on the downloaded file and it opens it. Once you open it, you will be able to read it, or print it by click on the printer icon in Adobe Acrobat Reader.
If you do not have Adobe Acrobat Reader, it can be download from the Adobe website for free. If you click on the Adobe icon below, it will take you to their download page. Once you have downloaded it, you must also install it.
18. How do I modify my e-mail address?
Login through Member Login. This will take you to the members menu. Click on Modify Your Own Information. This will allow you to update all parts of your record. You have 2 e-mail fields in your record: one in your Biographical Profile which is available to members who order your profile, and one in the Contact Information section which is the one we send your orders and other information to. Make sure you keep both up to date.
19. How do I modify my Contact Information?
Login through Member Login. This will take you to the members menu. Click on Modify Your Own Information. This will allow you to update all parts of your record. Scroll down to the bottom of the form to find the Contact Information section.
20. How do I change my User Name or Password?
Login through Member Login. This will take you to the members menu. Click on Modify Your Own Information. This will allow you to update all parts of your record. Scroll down to the bottom of the form to find the user name and password fields.
21. How do I cancel my membership?
Login through Member Login. This will take you to the members menu. Click on Cancel Your Membership and follow the instructions. There is no refund associated with cancelling your membership.